Interview Q&A
How long have you been in business?
We opened for business January 2009
What is your primary product or service?
We provide Chiropractic, Massage, and Medical Care for Weight Loss & Pain Management.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I had a neck injury in High School that was relieved only after Chiropractic Care.
How do you differentiate yourself from other businesses in your category and area?
2901 F Street, Bakersfield CA 93301
Tel. (661) 374-4949 Fax (661) 374-4997 http://www.dtwnow.com
Mission
Our mission statement explains what our purpose is. It is our guide and vision pointing us in one true direction. It connects us with humanity and allows us to serve all.
Our primary purpose is to provide our patients with the highest possible quality health care and personal attention, while empowering them to take an active role in owning and managing their own personal health – listening to our patients and treating them with the dignity, compassion, and courtesy we would expect for ourselves. We want our patients to feel -Confident, Respected, and Special.
Philosophy
Our philosophy is based on the pursuit of wisdom and total quality.
We are committed to:
Continual improvement
1. Cooperation and mutual respect
2. Constant and never-ending education
Core Values
Passion for Our Work – love and enthusiasm for our work
Love towards patients – strong devotion to patients’ needs; kindness, courtesy, and compassion
Integrity and Honesty – adherence to truthfulness and moral and ethical principles
Giving Real Value and Quality – giving high relative worth and importance
Continual Improvement – working constantly to do and be better
Proactive Rather than Reactive – intervening to create the desired outcome
Listening and Understanding before Acting – ensure correct understanding before taking action
How many locations do you have and do you have plans to expand?
Currently located on F street, looking to expand to East side of Town.
Provide detailed directions to your location
https://www.google.com/maps/place/2901+F+St,+Bakersfield,+CA+93301/@35.3858207,-119.0261039,17z/data=!3m1!4b1!4m5!3m4!1s0x80ea69eb5e9e965d:0x27070d8529f30ad3!8m2!3d35.3858207!4d-119.0239152?hl=en
What type of payments do you accept?
Most Insurances & Cash
Which areas do you service?
Kern County
Who owns your company or runs daily operations?
Dr. Alvarez & Dr Roberts
What are your hours of operation?
9-7 Mon- Fri
What is the best compliment anyone can give you?
Bringing in their Family & Friends
What is your favorite quote or Bible verse?
Philippians 4:8