Interview Q&A
How long have you been in business?
Since 1999
What is your primary product or service?
Lean Six Sigma consulting and training.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
In her 16 year career as a Corrosion Engineer with Chevron, Sally had begun to use the Lean Six Sigma (LSS) tools with a difficult water treatment process in Lost Hills, CA. Completing the first LSS project in upstream oil worldwide in 1999, Sally had the idea that others in the industry could benefit by these tools.
How do you differentiate yourself from other businesses in your category and area?
VRI developed an extensive series of participant guides that are reasonably priced, and leave the students with MANY examples of the LSS tools USED in actual projects. Reference materials to better help project completions were also added. Many clients have commented on how VRI training materials are amongst the best in the field.
How many locations do you have and do you have plans to expand?
VRI now supports many LSS deployments in various companies and industries throughout the world. Our Associates offer a unique personal touch in all they do by often meeting with students one-on-one before and after class, as well as supporting them by e-mail communications long after the coursework is over. As all of the VRI Associates are experienced in the field, very little support from a “home office” is needed. This gives us the ability to keep our rates down. In maintaining our instructor’s consistency, we have developed extensive SOPs. VRI Associates come from a wide variety of backgrounds and often author publications in the use of LSS tools and methodologies.
Provide detailed directions to your location
We can be contacted via our website, www.variancereduction.com, via email at info@variancereduction.com or by calling 909.702.8546.
What type of payments do you accept?
We accept cash, check, credit card payments.
Which areas do you service?
We service clients worldwide.
Who owns your company or runs daily operations?
Sally Ulman, President
What are your hours of operation?
We operated in several time zones. Call or email and someone will get back to you promptly.